Miriam F.
It all started more than a year ago. With no information about the cost despite me asking, they sent a guy who made some measurements in my toilet. It took him less than 10 min but had to return twice because he had forgotten some additional measurements. After that I received an invoice of 655 DKK. After some exchange of opinions, John Fatum did not reply to my last email where I declined his offer of forgetting about the initial invoice while taking on the VVS task. I offer to settle with half the amount which he did not reply to either. I had forgotten all about this but then one year later John Fatum starts the discussion all over again and involving lawyers, and adding up to 1.312 DKK to the invoice which I ended up paying to get him out of my life. This I call mafia/bully behavior and I do not want others to experience it which is why I am taking the time to write about it. Stay away from this VVS!