Helen Dyrbye

Oversat fra engelsk:

Ankom til service på min Morris Minor-veteranbil som aftalt to uger tidligere over telefonen, og mekanikeren (ikke ham, jeg havde talt med i telefonen, åbenbart) sagde på dansk; "Ah, jeg skulle have ringet til dig. Han lovede for meget. Vi har for mange akutte reparationer og kan ikke klare din bil. Vi kan ikke tage den før om en måned. Og for øvrigt, servicerer vi slet ikke biler som din længere." "Men jeg fandt jer gennem jeres reklame på Morris Minor Club sitet!", svarede jeg. "Ah, ja.." var svaret, "men vi servicerer dem ikke mere." "Så skal I nok overveje at fjerne reklamen," rådgav jeg ham. Han behøver dog ikke ulejlige sig, for jeg skal nok gøre det.

Hvis der havde været et 0 på skalaen, havde dette firma fået det, for jeg kørte hele vejen fra Farum og havde endda organiseret et lift hjem igen.

Original bedømmelse:

Arrived to have my veteran Morris Minor serviced as agreed two weeks before by phone and the guy (not the one I'd spoken to, apparently) said in Danish "Ah I should have called you. He promised you too much. We have too many urgent repairs to do and can't do your car. Can't do it for another month. And anyway, we don't do cars like yours any more." "But I found you through your advertisement on the Morris Minor Club site!" I replied. "Ah yes..," was the reply, "but we don't do them any more." "Well then you might consider removing the advert!" I advised him. Actually, he doesn't have to bother because I will. If there had been a 0 on the scale, this company would have got it because I drove all the way from Farum specifically and had organised a lift home too.